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Re: Desk top icon reappears

1.  Yes.

2.  Yes...or so we are told.

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Message 12 of 51

Re: Desk top icon reappears

It is 9:30pm central US time on the 22 and its still not fixed that is 5 full days from the release. What is the problem and why? I have you on 5 computers but think i might ditch you and go with some one else. I need a answer that fixes this

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Re: Desk top icon reappears

See post #6 for why and a way around it.

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Message 14 of 51

Re: Desk top icon reappears

so your saying i need to unistall and reinstall Mcafee

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Re: Desk top icon reappears

Just run the installer from the download page and it should overwrite your current installation with the new version and cure the problem.  

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Message 16 of 51

Re: Desk top icon reappears

do i need to clear my vault so it does not get wipped out or will it be ok

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Re: Desk top icon reappears

It shouldn't effect them but if you have to retrieve vaults, Technical Support can help with that after this has been taken care of.

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Message 18 of 51

Re: Desk top icon reappears

tech support wants to take over my computer which is unexceptable to me. will this ever be fixed on its own and when.

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Re: Desk top icon reappears

They are only interested in the McAfee software and only collect logs anyway.   Why are you contacting them - have you lost your Anti-Theft vaults?

Message was edited by: Ex_Brit on 23/01/12 2:50:12 EST PM
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Message 20 of 51

Re: Desk top icon reappears

I have not lost my vaults because i did not reinstall. its a lot off hassle to take every thing out of them to make sure i dont lose the things in there. I really dont want to reinstall if i can help it because of the work to take every thing out to protect it from being lost. I have contated tech support in the past on other issues and they always want  to take control of my computer that is there standard way of doing things which i dont like and wont do, So when will this be fixed if ever by regular updates please

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