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Message 1 of 51

Desk top icon reappears

It is Jan 17th and i just did a update and the icon reapieard. Whats the deal its supposed to be fixed today and this is way to long. I need some real answers thanks

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Re: Desk top icon reappears

It is released today for US and UK but all releases are throttled so only 25% of people will receive them the first day and so on, this has to be done to stop server overload.

It's laid out here in Issue Update:  https://community.mcafee.com/community/home

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Message 3 of 51

Re: Desk top icon reappears

its the 20th ans still no fix what he heck this is a joke. Is it fixed or not

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Message 4 of 51

Re: Desk top icon reappears

I just saw it was complet in the US but if i do a update the icon reapears WTF

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Re: Desk top icon reappears

cedar wrote:

its the 20th ans still no fix what he heck this is a joke. Is it fixed or not

If you read issue updates in that link you will see throttling mentioned, that means it could take several days to reach all customers, that's to stop server overload and crashing.   The link also explains what you can do to hasten it.

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Message 6 of 51

Re: Desk top icon reappears

It says in that link that it is complete in the US well im in the US and if i do a update or restart it comes back. Its not fixed whats the deal

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Re: Desk top icon reappears

Tier 2 deployment is complete for US and UK. New Security Center version is 11.0.654. The patch is set to go to 25% of customers, therefore it may take several days to reach everyone. For immediate solution to the issue, reinstall from the US Site or UK Site and log in through "My Account". Find your product and install. The install will remove your previous product and give you the latest version 11.0.654. If you are currently on version 10.x.xxxx you may not be entitled to go to 11.0.654 yet. 

25% is one quarter...meaning it could take 4 days at least to filter throught to everyone.   If you are desperate for it and have the time, reinstall from your online account as it says.  That should get the problem fixed sooner.

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Message 8 of 51

Re: Desk top icon reappears

so does that mean for sure 100% it will be fixed by midnight tomorrow night and automaticly downloaded to my computer since that is four full days. Or exactly when will it be for sure fixed can you give a exact date that i wont have this issue again

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Re: Desk top icon reappears

Yes it should be.

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Message 10 of 51

Re: Desk top icon reappears

1. Given 654:  So, no special instructions, no registry hacks...just delete the icon and it will be gone?

2. Did this also correct the start menu issue?  That is, letting the user have control over their start menu also (and NOT repopulating a McAfee group when it is moved or deleted)?

Geode

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