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DAT not up to date

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I have McAfee's AntiVirus Plus 2011 on my home computer and it appears that this DAT problem (of not updating) has been around for years.  While under Home and Home Office, I queried for a way to manually update the DAT file - mine is looking for 6325 but found only 6319.  The results came back with a new security update (today's date) but its under Business Home as 6327xdat.exe.  Assuming I can't use this because of the reference to a Prime Support Agreement, is there something else I can use?  Its been working fine except for the last three days.  I've done the chat "thingy" and let them take over my computer but I expected them to say uninstall/reinstall based on what I had previously read and that's what happened.  BUT, because some people have had problems reinstalling, I'm hesitant to uninstall.  It tells me my computer is at risk until I start running the "install updates" - it then switches to "your computer is secure - no action required."  <<heavy sigh>>  Any ideas?

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Re: DAT not up to date

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I checked the time and all appeared well.  I'm trying your suggestion next - <<keeping fingers crossed>>.

I'm singing the Hallelujah chorus right now !  It appears to have updated and my anti-virus is now current ~ you are an answered prayer and I hope this holds through the next update!  Thanks again!

Message was edited by: pookey52 on 4/26/11 10:21:53 AM EDT
5 Replies
newjack
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Re: DAT not up to date

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You could try this tool Mcafee virtual technician.Install and run.If it says dat out of date.It will give an option to fix click next.Wait a few minutes then run again to see if it is fixed.http://mvt.mcafee.com

exbrit
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Re: DAT not up to date

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Make sure your system clock is accurate both time and timezone-wise.

Try right-clicking the taskbar icon after re-sybchronising the clock and selecting updates.

Or, you can now manually install the latest update here: https://community.mcafee.com/docs/DOC-2155

Re: DAT not up to date

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I checked the time and all appeared well.  I'm trying your suggestion next - <<keeping fingers crossed>>.

I'm singing the Hallelujah chorus right now !  It appears to have updated and my anti-virus is now current ~ you are an answered prayer and I hope this holds through the next update!  Thanks again!

Message was edited by: pookey52 on 4/26/11 10:21:53 AM EDT
exbrit
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Re: DAT not up to date

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OK good luck.  If that fails I suggest contacting Technical Support Chat online via the link under 'Useful Links' at the top of this page.

Re: DAT not up to date

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I downloaded and ran the MVT numerous times - It says it fixed it but it doesn't install...gonna keep trying before I uninstall.  Thanks!  `sorry - this reply was for newjack but it bounced back to me.  Thanks newjack!

Message was edited by: pookey52 on 4/26/11 9:40:58 AM EDT