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CFMuehling
Level 7

Corrupt Dat Issues

Hi all!

Virtual Technician keeps telling me I havean Corrupt Dat issue.

It's unable to fix it. 

I've d/led & installed most recent VT, and read everything I can find on this.

Nothing seems to help.

When I do click on "more detail" it says "Articule Not Found"

When I go into Diagnostics, it simply says the

VirusScan - McAfee SecurityCenter (ver 15.0.294) has a Top Issue.


I keep searching as to how to fix this, but can't find a thing.

What could I tell you for help, and what shall I do?

Thank you,

Christine

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7 Replies
Arun08
Level 7

Re: Corrupt Dat Issues

Hi Christine,

Kindly update us with the following information’s:

McAfee Product: Total Protection / Internet Security, etc..?

Operating System information with Service Pack details

How long you have been using McAfee on the PC:

Version details of installed McAfee Product:

(Navigation: Open McAfee product > Click About on the top right)

  • McAfee Security Center:
  • McAfee Virus Scan:
  • DAT version:
  • McAfee Personal Firewall:
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artdoran
Level 7

Re: Corrupt Dat Issues

Did you ever get an answer? If this is a McAfee problem, why isn't there a response?

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exbrit
Level 21

Re: Corrupt Dat Issues

This is an old thread but Arun08 is with McAfee Support so really it's the OP who never got back to us.

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exbrit
Level 21

Re: Corrupt Dat Issues

If you are referring to a corrupt DAT issue that started about 2 weeks ago with DAT 6807 then read here:  TS101446

Message was edited by: Ex_Brit on 03/09/12 10:31:06 EDT AM
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CFMuehling
Level 7

Re: Corrupt Dat Issues

It is I who never got back.

I've just been ragingly busy with family issues and double shifting.

I'm still getting the problem, but will check out that new link, too.  Although the corrupt DAT issue for me started months ago.

When I can think, if I"m still getting it, I"ll supply the requested data and see what can be done.

Thanks.

Christine

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CFMuehling
Level 7

Re: Corrupt Dat Issues

oK.

No,

That's not even close to the issue I discussed.

Thanks.

I'll try to get back.

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exbrit
Level 21

Re: Corrupt Dat Issues

Christine,

If the Virtual Technician fails to help, then best to uninstall all McAfee via Control Panel in the normal way, then run MCPR cleanup tool listed under Useful Links at the top of this page, reboot and reinstall from you8r online account.

Message was edited by: Ex_Brit on 03/09/12 12:27:11 EDT PM
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