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polo
Level 7

Computer at Risk Error.

I have a problem with my Mcafee Internet Security.  It says that my computer is at risk, and that I need to activate it.   It has been activated for only 3-4 months and it is stopping me from accessing my scans and such.  The last time this occured, about 5 days ago, I had a technican from Mcafee take remote control and remove and reinstall it.  But now it reappears and the same process is not working now.   They told me my subscription is still new and is not expired, but this bug or error is saying it is.  If there is any other information required to fix this, please quote.

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4 Replies
JaiPrakash
Level 12

Re: Computer at Risk Error.

Hi Duc,

It appears like this issue needs some more diagnostics, I have sent you an e-mail requesting for more details on the same. Kindly have it replied so that we can help you better on this issue.

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polo
Level 7

Re: Computer at Risk Error.

I have sent the reply with the details you have requested inclosed in the email.

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yjain
Level 7

Re: Computer at Risk Error.

Can we get the screen captures please?

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Dinz
Level 16

Re: Computer at Risk Error.

Hi Duc Tu,

Were you able to get your issue resolved ??   It would be great if you could provide with a current  status of your issue .

Regards,

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