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Cant find where to register my product after the trial?

I bought a copy of total internet security 2010 and have the registration details (account and password) in hand but i cant find where on the program to fill these details in? i only get an option to buy or renew when i dont want to do ewither because i have already got the registration details?

Any help appreciated

4 Replies
Dinz
Level 16
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Message 2 of 5

Re: Cant find where to register my product after the trial?

Hi Stepicken,
Please login here http://us.mcafee.com/root/login.asp with your credentials and check whether your account page displays your new subscription with the correct expiration date.
If yes run the removal tool from here and restart the computer.
Login back to your account page & download the programs.

Regards,
Dinesh K

Re: Cant find where to register my product after the trial?

Hi,

I downloaded a trial first and when that ran out i can not input my account and password in to unlock the full program even though the link you gave me recognises i should have a 1 year subscription that works on 3 PC's..........pulling my hair out

k3tg
Level 14
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Message 4 of 5

Re: Cant find where to register my product after the trial?

You may want to call customer service and provide them with the detail.

exbrit
Level 21
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Message 5 of 5

Re: Cant find where to register my product after the trial?

There is nowhere in the software itself where you input such information, it is all controlled by your online account.  Did you uninstall the trial and use the removal tool as stated earlier by the McAfee technician before downloading the new product?