Hello -- I bought new Internet Security today. Downloaded fine on to laptop with Windows 7 and desktop with windows 7 but cannot get connected to sever with laptop running windows vista. The vista computer connect fine to any other website. But I get error message trying to connect to McAfee server -- same problem trying to run virtual technician and downloading software to chat with tech support. What could the problem be and how do I fix it? I can get to any other website just fine . . .
Please run the McAfee Preinstall Tool from the following
Wait till it gets completed. Once it is finished it will give you a message ‘reinstall McAfee products’.
Now we will check if there is any wrongly configured option is there in your Internet Explorer settings.
Try to DMSetup.exe and let me know the output.
Best of luck