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kp92
Level 7

Cannot Install.

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I have an HP minny laptop and I can't get McAfee to install even though we have it on the PC for two laptops and it works on both the PC and my brother's laptop it will not work on mine. We put it on a thumb drive to put it on mine and when the folder opend it that was all that opend, the folder and not the porgram.

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Peacekeeper
Level 20

Re: Cannot Install.

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Did you get a version that can be loaded on 3 PCs? If so best to access your account and install it from there.

If you have a new licence you can get it added to your account. Customer service can do this

http://service.mcafee.com/CustomerService.aspx?lc=1033&sg=CS&pt=1

Message was edited by: Peacekeeper on 3/07/11 6:58:17 AM
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5 Replies
Peacekeeper
Level 20

Re: Cannot Install.

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Did you get a version that can be loaded on 3 PCs? If so best to access your account and install it from there.

If you have a new licence you can get it added to your account. Customer service can do this

http://service.mcafee.com/CustomerService.aspx?lc=1033&sg=CS&pt=1

Message was edited by: Peacekeeper on 3/07/11 6:58:17 AM
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kp92
Level 7

Re: Cannot Install.

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Yeah that's the version that we have, thank you, I will try that then update this.

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Dinz
Level 16

Re: Cannot Install.

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Hello kp92,
Were you able to get your programs installed onto your pc ? If not please get back to us with the exact error that you receive while download , if possible a screen shot would help better


Regards,

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kp92
Level 7

Re: Cannot Install.

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Oh sorry, I havn't checked my email in a while and this sliped my mind. Yes I got it instaled, thank you

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Peacekeeper
Level 20

Re: Cannot Install.

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Great to see that you got it to work thanks

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