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JBally
Level 7

Can't send emails

I recently updated McAfee antivirus and now cannot send emails. I can receive them ok. I was using McAfee before and it worked fine.

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5 Replies
Dinz
Level 16

Re: Can't send emails

Hi ,

Could you please let us know whether do we send/receive errors ?
What is the email client that you use for mails ? (Eudora/outlook/thunderbird) ?
Open security center and let me know whether it states Am I protected YES or Your computer is secure ?

Regards,
Dinesh K

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JBally
Level 7

Re: Can't send emails

I'm using windows mail. I have checked the settings and they all appear to be correct. It is coming up as an error when sending emails.

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JBally
Level 7

Re: Can't send emails

It does say that it is protected.

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Dinz
Level 16

Re: Can't send emails

Hi,

Open security center and click Internet & network
Click configure (to the right side)
Click on Program permission from the left pane
And check whether Your email client is been given full access under  the programs permission list .

If yes,, turn off the McAfee firewall and check whether you are able to send emails .

Regards,
Dinesh K

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JBally
Level 7

Re: Can't send emails

..any suggestions or should I just buy my antivirus from another company

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