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Can't remove McAfee - even with MCPR.exe

See title. Even the Removal Tool doesn't work, it simply states 'Cleanup is already running' while I've made sure that there aren't any more processes running.

Please, help me,... This is starting to really annoy me (I just have to say; you did a bad job, McAfee, at making this programme user-friendly).

10 Replies
exbrit
Level 21
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Message 2 of 11

Re: Can't remove McAfee - even with MCPR.exe

There has to be another instance of it running.  Are you checking Task Manager and selecting "Show processes for all users" under the Processes tab?

Try rebooting and starting over again.

Re: Can't remove McAfee - even with MCPR.exe

Thanks for trying to help me .

Yes, I have checked Task Manager and stopped all possible processes that could have had anything to do with McAfee. I've also rebooted several times, stopped the processes again, but it still doesn't work.

Btw. I'm running Vista Home Premium (32bit).

exbrit
Level 21
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Message 4 of 11

Re: Can't remove McAfee - even with MCPR.exe

It may have set a scheduled task.

Try this:

click on start
select RUN

type TASKS and hit enter

Now locate and delete the mccleanup
then try again..

Message was edited by: Ex_Brit on 11/9/09 5:32 AM

Re: Can't remove McAfee - even with MCPR.exe

Couldn't find a 'mccleanup'-task. Frankly, I found nothing of McAfee. Still appreciating the help, though.

exbrit
Level 21
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Message 6 of 11

Re: Can't remove McAfee - even with MCPR.exe

This is very weird.  Contact Tecnical Support Chat and let them connect with your machine if necessary.

http://service.mcafee.com/TechSupportHome.aspx?lc=4105&sg=TS

Alter the country if necessary at top right.

Re: Can't remove McAfee - even with MCPR.exe

Just one last question then, before I try that; does that chat-app work in Google Chrome as well?


Cheers, mate! Thanks a lot.

exbrit
Level 21
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Message 8 of 11

Re: Can't remove McAfee - even with MCPR.exe

Sorry, I have no idea.  Best switch to IE just in case.

ajacobs
Level 12
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Message 9 of 11

Re: Can't remove McAfee - even with MCPR.exe

Just a note to let everyone know that I moved this thread to the Home and Home Office General Discussion area.

JSWAIN
Level 7
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Message 10 of 11

Re: Can't remove McAfee - even with MCPR.exe

Make sure that nothing is disabled in MSCONFIG... startup and services tab you will have problems removing the program if any component is disabled pertaining to the software.

Have you tired uninstalling the program from Safemode. It works for VSE, can you give it a shot.

Remoting should not be a problem in google chrome but we still prefer IE.