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Re: Black screen at boot up (Known issue)

By all over the net you mean after the recent update or past issues?

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Re: Black screen at boot up (Known issue)

Is your version a dell supplied 1?

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Re: Black screen at boot up (Known issue)

Recent update (that morning) and yes it was Dell supplied, expired and the renewed with Cox Cable (security suite).

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Re: Black screen at boot up (Known issue)

Karthiks should contact you via PM or here to have a look at your setup. Please assist him

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Message 15 of 16

Re: Black screen at boot up (Known issue)

Hi,

I have sent an email requesting for some details, so please respond me to proceed on this issue further. Thanks,

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Message 16 of 16

Re: Black screen at boot up (Known issue)

Hi

Just an update from me who opened the thread. I tried everything -uninstalling / reinstalling etc. At best I got a few days without issues but the issue always returned.

In the end I uninstalled McAfee and installed a new antivirus. No issues todate

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