cancel
Showing results for 
Search instead for 
Did you mean: 
ceg
Level 7

AppData\Local\Temp\tmpD8CF.tmp

When I attempt to run a full scan, the scan stops at the above file. I've downloaded and reinstalled Mcafe and run the  scan several times with the same results. I even tried letting it run all night. No difference. Please help if you can.

0 Kudos
12 Replies
Aldrin
Level 12

Re: AppData\Local\Temp\tmpD8CF.tmp

Click on Start> Run> Type %temp%> Click on OK. Delete all the files/folders under this folder and retry the scan (these are just temporary files of your computer so you don't have to worry about that)

0 Kudos
ceg
Level 7

Re: AppData\Local\Temp\tmpD8CF.tmp

Thanks, but now the scan stops at 1% on the file C:\...\$SRDAM7K8.tmp. What now?

0 Kudos
Aldrin
Level 12

Re: AppData\Local\Temp\tmpD8CF.tmp

Is that showing you the same file location!!! If no please let me know the exact path of the file name...

0 Kudos
ceg
Level 7

Re: AppData\Local\Temp\tmpD8CF.tmp

Thanks,

The path was C:\\$Recycle Bin\S-1-5-21-2564437475-77756272-2572779012-1001\$RDAM7K8.tmp

I've tried restarting my computer and then emptying the Temp folder and then emptying the recycle bin and then running Mcafee with the result being the same although when I rechecked the recycle bin it was still empty. Any more ideas? I really appreciate you taking the time to help.

0 Kudos
Aldrin
Level 12

Re: AppData\Local\Temp\tmpD8CF.tmp

CEG – Disable system restore, reboot the computer and enable them back. Scan it again, it should work

0 Kudos
ceg
Level 7

Re: AppData\Local\Temp\tmpD8CF.tmp

How?

0 Kudos
Aldrin
Level 12

Re: AppData\Local\Temp\tmpD8CF.tmp

0 Kudos
ceg
Level 7

Re: AppData\Local\Temp\tmpD8CF.tmp

Thanks, however it didn't work. I tried it twice with the same result-a freeze at the same file. What the heck could that file be? Anyway, any more ideas?

0 Kudos
Aldrin
Level 12

Re: AppData\Local\Temp\tmpD8CF.tmp

Reboot the computer, tap F8 continously immediately then the computer restarts, select Safe Mode hit enter twice. Once you reach the desktop, delete all the temporary files once again and re-try the scan over there (McAfee would show as disabled in Safe Mode so dont be worried).

Try that out and let me the know status

0 Kudos