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App lock not working on Google Pay app

I have reinstalled yhe Google Pay App. When I open it the lock screen appears for a second, then the app opens without me entering the PIN. This does not happen wiyh any other app I have locked.

Can someone suggest a fix please.

Thanks

2 Replies

Re: App lock not working on Google Pay app

Hi @Johndowning 

We are sorry for the inconvenience.

Kindly try to remove Google Pay from the list of locked apps in McAfee. Re add it to the locked apps and check if the issue occurs again. If the issue persists, open Google Pay>Settings>Privacy & Security and set a pattern, fingerprint or PIN. Let us know the McAfee version and Google Pay version to proceed further.

Thanks,
Karthikeyan J 

Re: App lock not working on Google Pay app

tried all you suggest have reinstalled both Google app and McAfee software, still not working. I have no idea where version numbers might be.

Are you able to assist further please

Thanks

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