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lyooz
Level 7

Any Help?

I started to renew my account today & when I did it charged me $10 more then what it said it would

It did NOT send a copy of receipt to my email & the McAfee website will not let me log in or send emails to change password

This is the first place I thought of to go

Is there anything I can do?

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3 Replies
k3tg
Level 14

Re: Any Help?

Try going to Useful Links at the top of this page and contact Customer Service. You will need to provide them with as many details as you can. If you paid by using your credit card you should be able to dispute the charge with them as far as the discrepancy is concerned but I feel Customer service should be able to resolve things for you.

Good Luck

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lyooz
Level 7

Re: Any Help?

Thank you for your reply but I have called customer support once already & have to wait until tomorrow before I can try again

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Peacekeeper
Level 20

Re: Any Help?

1 post enough locking your other post as I said same.

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