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Reliable Contributor exbrit
Reliable Contributor
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Message 11 of 11

Re: AntiVirus Plus - can't update DAT - "No Internet Connection - Check your connection and try again"

jwabbott wrote:

Had the same issue. Discovered that the adobe acrobat updates needed to be installed.  Once I did this the issue disappeared.  Sounds like the McAfee update is red flagging the proxy server when it's adobe software bits and pieces are not up to date. Hope this helps.

That's a very interesting observation and could well be what's happening in these cases.   I do know that the software get's confused if there's more than one Internet connection active.    Thanks for posting that.

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Message was edited by: Ex_Brit on 27/11/13 5:43:44 EST AM