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jerard_q.
Level 7

Another Javascript problem with regards to installing McAfee 2012

Long story short, I can't get it to work.

For a full story...

I was able to install it just fine 2 days ago, but I didnt want to use the Anti-Theft option (which the shortcuts are pilling up) but I cannot disable it, but I didnt want to uninstall everything. I read something about using Perfect Uninstall Tool and it still uninstalled everything. I try to reinstall and now it just doesnt. Something about Javascript, but I dont recall removing any of it. As an added problem, any webpage that uses java doesn't function. I fear that the Perfect Uninstall may have "accidentally" deleted the necessary java scripts needed. I also tried system restore but to no avail.

I really could use as much help as I can with a possible exception of having to reformat.

-Ok, so I figured out the webpage java issue. I had more than 1 active (the Java = Javascript issue). Newbie mistake.

Message was edited by: jerard_q. on 12/25/11 6:23:03 PM CST

Message was edited by: jerard_q. on 12/26/11 5:57:50 AM CST
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2 Replies
exbrit
Level 21

Re: Another Javascript problem with regards to installing McAfee 2012

Yes, Java and Javascript are two totally different things.  The first is software which you can download, but always keep it up to date and the second is a scripting language & part of the functionality of your browser.  No need to use a tool that may or may not mess up your system.  McAfee should be removed in the normal manner using Control Panel/Programs and then to make sure you can run their removal tool which will require a reboot afterwards.

See 'MCPR" under Useful Links at the top of this page.

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Dinz
Level 16

Re: Another Javascript problem with regards to installing McAfee 2012

Kindly try the below steps and let us know the outcome;

Run the MCPR tool from here http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe and restart the PC

Run the McPreinstall tool from here http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe

Logon to your McAfee account page from here : http://us.mcafee.com/root/login.asp and reinstall your programs .

If you still encounter the same issue , take a screen shot and reply back with the status.

Regards,

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