cancel
Showing results for 
Search instead for 
Did you mean: 
jpribe
Level 7

Analytics memory leak

Jump to solution

Can anyone shed some light on this? 10GB seems a bit high...

_mcafee analytics out of control.PNG

McAfee LiveSafe 14.0 R12

Security Center 15.3.3061

AV build 19.0.3060 / Engine 2892.0

...

McClientAnalytics.exe ver 2.1.136.0

McClientAnalytics.dll ver 2.1.136.0

On a Win 7 SP1 box that reports as up to date.

0 Kudos
1 Solution

Accepted Solutions
catdaddy
Level 20

Re: Analytics memory leak

Jump to solution

I did....see the start of the original thread.

Cliff
McAfee Volunteer
0 Kudos
5 Replies
Moderator
Moderator

Re: Analytics memory leak

Jump to solution

Hi Joseph,

Please restart the PC and check if the issue persists. If yes then contact Tech Support from the below link whom will apply a workaround to temporarily fix the problem.

http://service.mcafee.com

Tier 2.5 Technician
0 Kudos
jpribe
Level 7

Re: Analytics memory leak

Jump to solution

After checking for updates within McAfee, I rebooted. Memory usage for mcclientanalytics climbed continuously, hitting 1 GB within ten minutes. I've disabled the service.

Questions:

1) How will those of us who have turned off the service know when a fix has been issued?

2) If I visit service.mcafee.com, is there an article I can lookup that provides the work around?

3) Why not simply post the work around to avoid wasting time, both mine and the support reps?

_analyticssdk out of control.PNG

0 Kudos
catdaddy
Level 20

Re: Analytics memory leak

Jump to solution

I did....see the start of the original thread.

Cliff
McAfee Volunteer
0 Kudos
catdaddy
Level 20

Re: Analytics memory leak

Jump to solution

Moved from Consumer to General Discussion > Discussions

Cliff
McAfee Volunteer
0 Kudos
catdaddy
Level 20

Re: Analytics memory leak

Jump to solution

Locking this particular thread, as it has been marked as 'Correctly Answered' by the original poster.

As Stated, there is no reason for us Moderators to continue *repeating* ourselves.

All new posters has to do is refer to the *Original Discussion* to see the (Work-Around)

Cliff
McAfee Volunteer
0 Kudos