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user0909
Level 7

All my MS programs have stopped working since installing my Mcafee!!!!!!

Since downloading ans installing my McAfee program (for the second time) once again all of my MS programs do not work properly.

I am a uni student and reply on my laptop for EVERYTHING - PLEASE FIX THIS OR I WOULD LIKE A REFUND!!!

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3 Replies
Peacekeeper
Level 20

Re: All my MS programs have stopped working since installing my Mcafee!!!!!!

Try to chat with a tech via the technical support link in useful links tab above.

Can you elaborate re what MS programs do not work?

Also you have free telephone support for 1st 30 days you can try it as well

Australia English 24x724x71800 998 887

Guessing that is the number but worth a try

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user0909
Level 7

Re: All my MS programs have stopped working since installing my Mcafee!!!!!!

I have already spoken to them twice and its not fixed - this is not right I am really wanting a refund

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exbrit
Level 21

Re: All my MS programs have stopped working since installing my Mcafee!!!!!!

It's difficult for us to provide help without any details.

What operating system and service pack are you using?

What programs have 'broken'?  Did you refuse permission when Firewall popped the question about do you want these programs to have access?

Where were these files - the normal spot or had you moved them elsewhere?

Are you at a university behind a proxy firewall?   How do you connect to the internet?

Of course you can get a refund through the Customer Service department as long as it's within 30 days of purchase.


Message was edited by: Ex_Brit on 12/01/11 6:16:07 EST AM
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