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lrawat
Level 7

Activation Issues

Hello Guys,

I formatted my laptop recenly.

I was using Mcafee Secuirty center which was subscribed for 15 months and is active.

But when after reinstallation of windows when i activated the license again it showed me extra license usage and I thought some body hacked my license as the location of IP was also suspicious for me so I clicked on deactivated and thought it will deactivate the license for that user..but it got  deavctivated for me and I cannot activate it now as it require me to pay 7$ more for that .

Anybody can help me out on this,. Is the issue was because I couldn't use the license after formatting the laptop.

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1 Reply
Dinz
Level 16

Re: Activation Issues

Well, If you have only one computer that uses this product, I would suggest you to deactivate the particular license from your account page and then reactivate it for the concerned computer, then reinstall the same .

Please click on start – click on run and type : sysdm.cpl

From the system properties window, make a note of your computer name

Then, please follow the instructions here to deactivate and reactivate the license http://service.mcafee.com/faqdocument.aspx?id=TS100996

Regards,

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