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Level 7

how to exclude a user from the device control rule completely

In my work environment i need to exclude some users from device control rule, i have created to user group in dlp ,one to exclude the user and other to include the users.

but i found that unknown of the users are excluded from the device control rules.

can someone me to exclude this users out of device control rule.plz

i m using dlp 9.3.

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