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Exchange 2010 McAfee GroupShield not detecting spam

Hi all,

I'm new to GroupShield and I've installed it onto 2 Exchange 2010 SP3 CAS/HUB servers but it's not showing any activity. I've ran the get-transportagents but the McAfee one's aren't listed so I've ran the PowerShell script to install these but that has just errored so I've gone through further posts and decided to download the available patches etc. to make sure it's up to date but now i get Product Rejected the update request. I have ran this with the /F switch to force it but no joy.

I cannot also select Update Now in the console as it just errors "failed to start the running task"

Can somebody help as I'm losing faith in it


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