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ilya.magas
Level 10

Deep defender installation fails for unknown reasons

Hi All

Please share with me your expirience on the listed issue

Deep defender installation fails for unknown reasons.

"...Error during PATMOS_1000 installation..."

Screenshot is listed below.

on 2/6/12 9:48:11 AM CST
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2 Replies
Tristan
Level 15

Re: Deep defender installation fails for unknown reasons

Does the machine meet the minimum hardware requirements.

Not the processor requirements as thats obvious but more like the BIOS settings.

-====

Intel® VT must be enabled in BIOS and should be

available for McAfee Deep Defender.

Important: The BIOS should be in legacy BIOS

compatibility mode, not in EFI mode. Also, make sure

that you enable the NX bit/data execution bit (XD bit)

in BIOS.

-====

https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/23000/PD23601/en_US/...

Message was edited by: Tristan on 06/02/12 16:36:18 GMT
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ilya.magas
Level 10

Re: Deep defender installation fails for unknown reasons

Hi Tristan

I have Lenovo t410 and i did not find options like

legacy BIOS compatibility mode

NX bit/data execution bit

maybe there are other way to diagnose compatinility?

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