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removing solidcore manually from client machine if EPO server not available

Dear All,

can we remove EPO client manually from client machine for example i''ve 2 or 3 machine that are solidified through EPO server and every thing including CLI is restricted however once EPO server machine crashes i need to perform some update on client machine but i can not do it because machine is no in update mode and i cannot sent begin update command from server to machine so kindly tell me what should i do to atleast recover CLI access from client machine so that i can perform upgradation.

3 Replies
vjain
Level 7
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Message 2 of 4

Re: removing solidcore manually from client machine if EPO server not available

1. CLI can be recovered using the password set from ePO. Please use the password as you must have set from ePO to recover the cli. [sadmin recover]

2. To uninstall solidcore, it must be "disabled" first.

Please open a service request if you face any further issue.

tonyu
Level 7
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Message 3 of 4

Re: removing solidcore manually from client machine if EPO server not available

if you don't have the sadmin recover password then you have to do this

Step 1.

Boot computer into Safe Mode(PressF5 before windows boot screen)

Step 2.

Open Registry(Start->Run->regedit)

Step 3.

Navigate to:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\swin\Parameters]

Step 4.

Double-click DWORD RTEMode andchange value to 0

Double-click DWORD RTEModeOnRebootand change value to 0

This will put solidcore into disabled mode on reboot  you should now be able to remove the agent

Message was edited by: tonyu on 2/21/12 10:05:06 AM CST

Re: removing solidcore manually from client machine if EPO server not available

Hi,

Based in this information anyone with access to Safe Mode is able to disable the product? Any workaround in order to prevent this?

Thanks

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