VDP machines Win10 - showing high I/O read/writes/read bytes/write bytes [ scsrvc.exe ]

[WillLAus20]

Hi Mcafee Enterprise Community,

Can we ask for your help in identifying/possible provide solution. Why I/O resources (*shown in the screenshots). Are showing extensive high. that possible causing the system to intermittent lockout/lagging.

As per checking the SCSRVC.EXE have over 4 Billion I/O Write bytes, which do not change. We have a test machine that is login for almost 2 weeks now. Still It is 40 Billion I/O Write bytes, and never fall down. No Application running on the front end. Please see screenshots that scsrvc.exe is (times 10 from the other Processes that is running)?

Regards,
William

[Pravas]

Hi @WillLAus20,

The I/O Read/Writes may be high in Observe Mode.

May I know if you're using Solidcore in either Observe/Update Mode?

Thanks

[WillLAus20]

this machine, is in Enable mode.

[ Yeah with that it is odd because, when I check the soldicore.log ] Look for the word observation: ]

- I saw this series of event:

- - -logs start - - -

U.3472.4788: Oct 28 2021:10:31:28.567: ERROR: scan.c : 148: Failed to define bus type for '\\.\C:\Program Files\Citrix\PvsVm\Service\PersistedData'. err = '6'
U.3472.4788: Oct 28 2021:10:33:58.586: ERROR: scan.c : 148: Failed to define bus type for '\\.\C:\Program Files\Citrix\PvsVm\Service\PersistedData'. err = '6'
U.3472.4788: Oct 28 2021:10:36:28.606: ERROR: scan.c : 148: Failed to define bus type for '\\.\C:\Program Files\Citrix\PvsVm\Service\PersistedData'. err = '6'
U.3472.4788: Oct 28 2021:10:38:58.635: ERROR: scan.c : 148: Failed to define bus type for '\\.\C:\Program Files\Citrix\PvsVm\Service\PersistedData'. err = '6'
U.3472.4864: Oct 28 2021:10:41:25.381: SYSTEM: throttle_events.c: 949: Consumer thread entry
U.3472.4864: Oct 28 2021:10:41:25.381: SYSTEM: throttle_events.c: 986: Pull events from consumer 0 From Supplier 0
U.3472.4864: Oct 28 2021:10:41:25.381: SYSTEM: throttle_events.c: 990: Consumer thread exit
U.3472.4868: Oct 28 2021:10:41:27.912: SYSTEM: throttle_events.c: 949: Consumer thread entry
U.3472.4868: Oct 28 2021:10:41:27.912: SYSTEM: throttle_events.c: 986: Pull events from consumer 12 From Supplier 0
U.3472.4868: Oct 28 2021:10:41:27.912: SYSTEM: throttle_events.c: 1013: Pulling events from consumer
U.3472.4868: Oct 28 2021:10:41:27.912: SYSTEM: throttle_events.c: 655: Generating event C:\Solidcore\cons_cache\observations\13.bin to agent events
U.3472.4868: Oct 28 2021:10:41:28.381: SYSTEM: throttle_events.c: 22: Cache_limit 700, Throttle Threshold 100, Cons Counter 31, Con head 14, Supp counter 0, Supp Head 0, Total event 0, Num Of events in Agent Events 13
U.3472.4868: Oct 28 2021:10:41:28.397: SYSTEM: throttle_events.c: 655: Generating event C:\Solidcore\cons_cache\observations\14.bin to agent events
U.3472.4868: Oct 28 2021:10:41:28.616: SYSTEM: throttle_events.c: 22: Cache_limit 700, Throttle Threshold 100, Cons Counter 30, Con head 15, Supp counter 0, Supp Head 0, Total event 0, Num Of events in Agent Events 14
U.3472.4868: Oct 28 2021:10:41:28.616: SYSTEM: throttle_events.c: 655: Generating event C:\Solidcore\cons_cache\observations\15.bin to agent events
U.3472.4788: Oct 28 2021:10:41:28.662: ERROR: scan.c : 148: Failed to define bus type for '\\.\C:\Program Files\Citrix\PvsVm\Service\PersistedData'. err = '6'
U.3472.4868: Oct 28 2021:10:41:28.959: SYSTEM: throttle_events.c: 22: Cache_limit 700, Throttle Threshold 100, Cons Counter 29, Con head 16, Supp counter 0, Supp Head 0, Total event 0, Num Of events in Agent Events 15

U.3472.4868: Oct 28 2021:13:41:35.759: SYSTEM: throttle_events.c: 22: Cache_limit 700, Throttle Threshold 100, Cons Counter 10, Con head 35, Supp counter 0, Supp Head 0, Total event 0, Num Of events in Agent Events 34
U.3472.4868: Oct 28 2021:13:41:35.790: SYSTEM: throttle_events.c: 655: Generating event C:\Solidcore\cons_cache\observations\35.bin to agent events
U.3472.4868: Oct 28 2021:13:41:36.149: SYSTEM: throttle_events.c: 22: Cache_limit 700, Throttle Threshold 100, Cons Counter 9, Con head 36, Supp counter 0, Supp Head 0, Total event 0, Num Of events in Agent Events 35
U.3472.4868: Oct 28 2021:13:41:36.165: SYSTEM: throttle_events.c: 655: Generating event C:\Solidcore\cons_cache\observations\36.bin to agent events
U.3472.4868: Oct 28 2021:13:41:36.368: SYSTEM: throttle_events.c: 22: Cache_limit 700, Throttle Threshold 100, Cons Counter 8, Con head 37, Supp counter 0, Supp Head 0, Total event 0, Num Of events in Agent Events 36
U.3472.4868: Oct 28 2021:13:41:36.368: SYSTEM: throttle_events.c: 706: Generated events to agent events 12
U.3472.4868: Oct 28 2021:13:41:36.368: SYSTEM: throttle_events.c: 1047: Consumed 12 events from consumer cache. Nothing needed from supplier
U.3472.4800: Oct 28 2021:13:43:14.823: ERROR: scan.c : 148: Failed to define bus type for '\\.\C:\Program Files\Citrix\PvsVm\Service\PersistedData'. err = '6'

- - -logs end - - -


what does this mean?

Do I need to make a Solidcore Allow on PvsVm  ?

Thanks in Advance,
William

[WillLAus20]

Any other info. ?