Showing results for 
Search instead for 
Did you mean: 

Unable to install ePO


Paid for Mcafee endpoint Security ( 2 device) on the 31st of April, activiating the product became impossible as could not login with grant No. and email.

I am unable to use this product and grant number isn't working, calling support has not help either. Please i do i go about this?

1 Reply
McAfee Employee BEllis
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Unable to install ePO

Collect the solidcore_installer.log from C:\windows and attach.

McAfee Support

Benjamin Ellis

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

More McAfee Tools to Help You
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • Visit: Business Service Portal
  • More: Search Knowledge Articles
  • ePolicy Orchestrator Support

    • Download the new ePolicy Orchestrator (ePO) Support Center Extension which simplifies ePO management and provides support resources directly in the console. Learn more about ePO Support Center