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Unable to install ePO

Hi,

Paid for Mcafee endpoint Security ( 2 device) on the 31st of April, activiating the product became impossible as could not login with grant No. and email.

I am unable to use this product and grant number isn't working, calling support has not help either. Please i do i go about this?

1 Reply
McAfee Employee BEllis
McAfee Employee
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Re: Unable to install ePO

Collect the solidcore_installer.log from C:\windows and attach.

McAfee Support

Benjamin Ellis

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McAfee ePO Support Center Plug-in
Check out the new McAfee ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.