Please check the following registry:
Locate the key: IsSystemVolumeSolidified
If the machine is solidified, it updates this registry key.
If the registry value is:
0 - Unsolidified
Please update me on the findings and I ll provide you steps to troubleshoot further.
What type of system is it?
Is this a desktop/laptop?
What type of hardware is the drives?
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Thank you for updating!
If after installing the latest version of the product, you still see that the registry entry is not created, please try creating the registry and let me know if it allows you to do so.
Please ensure to take a back up of the registry before you proceed further
Create a new DWORD under:
Name the key as: IsSystemVolumeSolidified and set the Hexadecimal to 1
Please share with me the results.
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Thanks and regards,,
McAfee Technical Support