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Solidifier: how to whitelist by code signing certificate

A customer using Solidifier on Windows 10 is running into problems using our product's installer with Solidifier. The execution of various modules is being denied.  I know it is possible to whitelist specific EXEs and DLLs for Solidifier using file hashes. However, the customer claims it is also possible to whitelist by Code Signing Certificate. Meaning all the files with our Code Signing Certificate are automatically white listed.  I don't know if this is correct, but if so, I can't seem to find any articles on how to do this. What information do I need to provide to the customer? Thanks.