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davisoli
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Solidcore Linux scsrvc.service fails to start (code=exited status=2)

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Red Hat Enterprise Linux Server (3.10.0-1160.6.1.el7.x86_64) 7.9 (Maipo) [root@machine]# systemctl status scsrvc.service Error starting McAfee Solidifier service. Failed to start McAfee Solidifier service (scsrvc). Unit scsrvc.service entered failed state. cat solidcoreS3_install_6.4.12-125.log: setup files found. Initiating install... Checking for previously installed version package solidcoreS3-kmod is not installed package solidcoreS3 is not installed Installing build solidifier-kmod-6.4.12-125.LEL7.x86_64.rpm... Preparing... ######################################## Analyzing system for McAfee Solidifier installation... INFO: No problem found for McAfee Solidifier installation. Updating / installing... solidcoreS3-kmod-6.4.12-125 ######################################## Fresh Installation case !!! Making link for mapped kernel: '3.8.13-118.24.3.el7uek.x86_64' -> '3.8.13-118.23.1.el7uek.x86_64' Making link for mapped kernel: '3.8.13-118.25.1.el7uek.x86_64' -> '3.8.13-118.23.1.el7uek.x86_64' Making link for mapped kernel: '3.8.13-118.29.1.el7uek.x86_64' -> '3.8.13-118.23.1.el7uek.x86_64' Making link for mapped kernel: '3.8.13-118.30.1.el7uek.x86_64' -> '3.8.13-118.23.1.el7uek.x86_64' Installing build solidifier-6.4.12-125.LEL7.x86_64.rpm... Preparing... ######################################## Updating / installing... solidcoreS3-6.4.12-125 ######################################## Failed to start service. Package installed successfully. Locking down local cli access... Failed to connect to the McAfee Solidifier Service: Service is not running. Failed to init CLI: 2 [No such file or directory] Adding config param IsSystemControllerEPO... sending request to reload solidcore plugin...
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BenEllis
McAfee Employee
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Message 2 of 3

Re: Solidcore Linux scsrvc.service fails to start (code=exited status=2)

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is selinux enabled or disabled? Is secure boot enabled or disabled? 

Can you start the service with "SCSRVC-d" from the install bin directory?

 

If you need more help with this. I suggest to open a case with support so we can collect a gatherinfo and look at the logs. 

McAfee Support

Benjamin Ellis

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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BenEllis
McAfee Employee
McAfee Employee
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Message 2 of 3

Re: Solidcore Linux scsrvc.service fails to start (code=exited status=2)

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is selinux enabled or disabled? Is secure boot enabled or disabled? 

Can you start the service with "SCSRVC-d" from the install bin directory?

 

If you need more help with this. I suggest to open a case with support so we can collect a gatherinfo and look at the logs. 

McAfee Support

Benjamin Ellis

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

davisoli
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Re: Solidcore Linux scsrvc.service fails to start (code=exited status=2)

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By disabling secure boot, I was able to start the Solidcore service. Thank you.

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