Solidcore Extension Upgrade Filed

[malcolmchalmers]

Hi all,

We recently attempted to upgrade our Solidcore extension to 8.2 i think it was at it failed part the way through.

Now the Solidcore Rules page has the following error at the top of the page.

"Migration is in progress. Do not change existing or add new rules and configuration. Review the Server Task Log page for details."

The error in the Server Task Log was

Installation error:
required-min-extn-version-for-upgrade:

findServerInfo:
     [echo] findServerInfo

install-scor-events-to-epo:

upgrade:
     [echo] Upgrade started
[execute-sql]
     [echo] Executed utility_procdeures.sql
     [echo] Upgrading platform IDs
[execute-sql]
     [echo] Executed auto_responses_cleanup.sql
[execute-sql]
     [echo] Executed install.sql
[execute-sql]
     [echo] Executed procedures.sql
[execute-sql]
     [echo] Executed views.sql
[execute-sql]
     [echo] Executed triggers.sql
[execute-sql]
     [echo] Executed insert.sql
[execute-sql]
     [echo] Executed normalized_data.sql
     [echo] Solidcore policies installed
[SetConfigsForUpgradeTask] 1: if exists (select 1 from [dbo].[SCOR_CONFIG] where name = 'upgradeFrom...
[SetConfigsForUpgradeTask] 1: if exists (select 1 from [dbo].[SCOR_CONFIG] where name = 'upgradeToVe...
[SetConfigsForUpgradeTask] 1: if exists (select 1 from [dbo].[SCOR_CONFIG] where name = 'isMigration...
[SetConfigsForUpgradeTask] 1: if exists (select 1 from [dbo].[SCOR_CONFIG] where name = 'isFreshInst...
[SetConfigsForUpgradeTask] 1: if exists (select 1 from [dbo].[SCOR_CONFIG] where name = 'isRuleGroup...
     [echo] Inserted/updated value of installed version before upgrde.
     [copy] Copying 1 file to C:\PROGRA~2\McAfee\EPOLIC~1\Server\temp\scor_sql
     [copy] Copying 1 file to C:\PROGRA~2\McAfee\EPOLIC~1\Server\temp\scor_sql
     [copy] Copying 1 file to C:\PROGRA~2\McAfee\EPOLIC~1\Server\temp\scor_sql
     [copy] Copying 1 file to C:\PROGRA~2\McAfee\EPOLIC~1\Server\temp\scor_sql
     [copy] Copying 1 file to C:\PROGRA~2\McAfee\EPOLIC~1\Server\temp\scor_sql
     [copy] Copying 1 file to C:\PROGRA~2\McAfee\EPOLIC~1\Server\temp\scor_sql
     [copy] Copying 1 file to C:\PROGRA~2\McAfee\EPOLIC~1\Server\temp\scor_sql
     [copy] Copying 1 file to C:\PROGRA~2\McAfee\EPOLIC~1\Server\temp\scor_sql
     [copy] Copying 1 file to C:\PROGRA~2\McAfee\EPOLIC~1\Server\temp\scor_sql
     [copy] Copying 1 file to C:\PROGR

Yes it ends like that.....

We've logged a case with McAfee but they are taking their time coming back to us.

Anyone else seen this issue?
Did you fix it? How?

[BenEllis]

Sorry i was out for a few months. Did this get resolved or do you have a case number?

[gnautiya]

Yes this issue was observed with a quite a few more customers as well.

This has been completely fixed in 8.2.1-Hf1 and will also be a part of upcoming release 8.2.2 on 8th of Jan'19

Regards