Solidcore 6.3.0-152 rollout fails both in ePO- and local installation

[CSchu]

Hello,

we have issues when trying to install Solidcore 6.3.0-152 on RHEL6.6 in following environment:

ePO: 5.3.2

McAfee-Agent on Linux-Server: 5.5.1.362

When installing the Solidcore Package via ePO-Rollout the setup finishes but the services are not starting. the install-log states:

Executing "export SC_EXECUTE_BAT=1; /usr/local/mcafee/solidcore/scripts/scsrvc start"
Script exit code: 2

Starting the Soldicore Service also fails.

We tried already different Linux-Machines with the same RHEL release, all are failing... Same behavior if we copy the whole package to the Linux-machine and install Solidcore locally

for the logfiles after the installation please see below , do you have any idea what can cause this behaviour?

Thanks and kind regards,

Chris

Spoiler

install-6.3.0-152.log
Log started 01/16/2019 at 09:32:45
Preferred installation mode : unattended
Trying to init installer in mode unattended
Mode unattended successfully initialized
Preparing to Install
Setting variable temp_var from uname -s
Script exit code: 0

Script output:
Linux

Script stderr:


Setting variable os_release from "cat /etc/redhat-release | head -1 | awk -F " [(]" '{ print $1}' | awk -F "." '{ print $1 }'"
Script exit code: 0

Script output:
Red Hat Enterprise Linux Server release 6

Script stderr:


Setting variable os_name from "cat /etc/lsb-release | grep -w DISTRIB_DESCRIPTION | head -n 1 | awk -F"=" '{print $2}' | awk -F"\"" '{print $2}' | cut -d ' ' -f 1-2| cut -d '.' -f 1-2|awk '{print $1}'"
Script exit code: 0

Script output:


Script stderr:


Setting variable arch from uname -i
Script exit code: 0

Script output:
x86_64

Script stderr:


Setting variable installdir from "cd /usr/local/mcafee/solidcore; cd ../..; pwd"
Script exit code: 0

Script output:
/usr/local

Script stderr:


Executing chkconfig --add scsrvc
Script exit code: 0

Script output:


Script stderr:


Executing /usr/local/mcafee/solidcore/kcc/static_tool/kcc_static_tool.sh
Script exit code: 0

Script output:


Script stderr:


Setting variable move_ksrc from "mv -f /usr/local/mcafee/solidcore/kmod/solidifier* /usr/local/mcafee/solidcore/dks/."
Script exit code: 0

Script output:


Script stderr:


Executing "export SC_EXECUTE_BAT=1; /usr/local/mcafee/solidcore/scripts/scsrvc start"
Script exit code: 2

Script output:
Build verification test failed.
Error starting McAfee Solidifier service.

Script stderr:
child process exited abnormally

Failed to start service.
Failed to start service.
Executing sh /tmp/.solidcoreS3_cleanup /tmp/bitrock_installer.log /var/log/mcafee/solidcore/install-6.3.0-152.log &
Script exit code: 0

Script output:


Script stderr:


Creating Uninstaller
Creating uninstaller 25%
Creating uninstaller 50%
Creating uninstaller 75%
Creating uninstaller 100%
Installation completed
Log finished 01/16/2019 at 09:33:01

Spoiler

solidcore.log
U.22353.22353: Jan 16 2019:09:32:56.674: SYSTEM: scevt_gen_entry.cpp: 341: System locale is: C
U.2476.2476: Jan 16 2019:09:33:02.242: SYSTEM: mapl_init.cpp: 127: mapl_init log file [/var/log/mcafee/solidcore/solidcore.log] install_dir [/usr/local/mcafee/solidcore]
U.2476.2476: Jan 16 2019:09:33:02.250: ERROR: mapl_cmds.cpp: 56: Failed to connect to the McAfee Solidifier Service. error 2 : No such file or directory
U.2476.2476: Jan 16 2019:09:33:02.250: ERROR: mapl_init.cpp: 187: ipc_init failed. err = 2 0x2.
U.22353.22353: Jan 16 2019:09:33:06.676: ERROR: scevt_gen_entry.cpp: 47: Failed to connect to the McAfee Solidifier Service. err 2 : No such file or directory
U.22353.22353: Jan 16 2019:09:33:06.677: ERROR: scevt_gen_entry.cpp: 353: Failed to connect to service. Exiting. err: [2]
U.22820.22820: Jan 16 2019:09:33:41.835: SYSTEM: scevt_gen_entry.cpp: 341: System locale is: C
U.22617.22617: Jan 16 2019:09:33:43.837: ERROR: cli_init.c: 205: Service Start Failed!: error 2 (0x2): No such file or directory
U.22617.22617: Jan 16 2019:09:33:43.840: ERROR: cli_unix.c: 98: Failed to init CLI: 2
U.22820.22820: Jan 16 2019:09:33:51.836: ERROR: scevt_gen_entry.cpp: 47: Failed to connect to the McAfee Solidifier Service. err 2 : No such file or directory
U.22820.22820: Jan 16 2019:09:33:51.836: ERROR: scevt_gen_entry.cpp: 353: Failed to connect to service. Exiting. err: [2]

Spoiler

soldicoreS3_install_6.3.0-152.log
setup files found. Initiating install...
Checking for previously installed version
package solidcoreS3-kmod is not installed
package solidcoreS3 is not installed
Installing build solidifier-kmod-6.3.0-152.LEL6.x86_64.rpm...
Preparing... ##################################################
Kernel 2.6.32-504.49.1.el6.x86_64 is not supported by McAfee Solidifier for this OS release. Set of supported kernels is:
[ 2.6.32-71.el6.x86_64 2.6.32-131.0.15.el6.x86_64 2.6.32-220.el6.x86_64 2.6.32-220.31.1.el6.x86_64 2.6.32-279.el6.x86_64 2.6.32-279.22.1.el6.x86_64 2.6.32-358.el6.x86_64 2.6.32-358.23.2.el6.x86_64 2.6.32-431.el6.x86_64 2.6.32-504.el6.x86_64 2.6.32-573.el6.x86_64 2.6.32-642.el6.x86_64 2.6.32-642.6.2.el6.x86_64 2.6.32-642.15.1.el6.x86_64 2.6.32-696.el6.x86_64 2.6.32-696.6.3.el6.x86_64 2.6.32-696.18.7.el6.x86_64 2.6.32-696.20.1.el6.x86_64 2.6.32-696.23.1.el6.x86_64 2.6.32-754.el6.x86_64 2.6.32-754.3.5.el6.x86_64 2.6.39-100.5.1.el6uek.x86_64 2.6.39-200.24.1.el6uek.x86_64 2.6.39-300.17.2.el6uek.x86_64 2.6.39-400.17.1.el6uek.x86_64 3.8.13-55.1.2.el6uek.x86_64 3.8.13-118.21.4.el6uek.x86_64 3.8.13-118.23.1.el6uek.x86_64 4.1.12-32.2.1.el6uek.x86_64 4.1.12-94.7.8.el6uek.x86_64 4.1.12-112.14.10.el6uek.x86_64 4.1.12-124.16.4.el6uek.x86_64 4.1.12-124.18.9.el6uek.x86_64 2.6.32-131.37.1.el6.x86_64=2.6.32-131.0.15.el6.x86_64 2.6.32-131.38.1.el6.x86_64=2.6.32-131.0.15.el6.x86_64 2.6.32-131.39.1.el6.x86_64=2.6.32-131.0.15.el6.x86_64 2.6.32-220.32.1.el6.x86_64=2.6.32-220.31.1.el6.x86_64 2.6.32-220.34.1.el6.x86_64=2.6.32-220.31.1.el6.x86_64 2.6.32-220.34.2.el6.x86_64=2.6.32-220.31.1.el6.x86_64 2.6.32-220.38.1.el6.x86_64=2.6.32-220.31.1.el6.x86_64 2.6.32-220.39.1.el6.x86_64=2.6.32-220.31.1.el6.x86_64 2.6.32-220.41.1.el6.x86_64=2.6.32-220.31.1.el6.x86_64 2.6.32-220.42.1.el6.x86_64=2.6.32-220.31.1.el6.x86_64 2.6.32-220.45.1.el6.x86_64=2.6.32-220.31.1.el6.x86_64 2.6.32-220.46.1.el6.x86_64=2.6.32-220.31.1.el6.x86_64 2.6.32-279.23.1.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.25.1.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.25.2.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.31.1.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.33.1.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.34.1.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.37.2.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.39.1.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.41.1.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.42.1.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.43.1.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.43.2.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-279.46.1.el6.x86_64=2.6.32-279.22.1.el6.x86_64 2.6.32-358.0.1.el6.x86_64=2.6.32-358.el6.x86_64 2.6.32-358.11.1.el6.x86_64=2.6.32-358.el6.x86_64 2.6.32-358.14.1.el6.x86_64=2.6.32-358.el6.x86_64 2.6.32-358.18.1.el6.x86_64=2.6.32-358.el6.x86_64 2.6.32-358.2.1.el6.x86_64=2.6.32-358.el6.x86_64 2.6.32-358.28.1.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.32.3.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.37.1.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.41.1.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.44.1.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.46.1.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.46.2.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.48.1.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.49.1.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.51.1.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.51.2.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.6.1.el6.x86_64=2.6.32-358.el6.x86_64 2.6.32-358.6.2.el6.x86_64=2.6.32-358.el6.x86_64 2.6.32-358.55.1.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-358.56.1.el6.x86_64=2.6.32-358.23.2.el6.x86_64 2.6.32-431.1.2.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.11.2.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.3.1.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.5.1.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.17.1.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.20.3.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.20.5.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.23.3.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.29.2.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.37.1.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.40.1.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.40.2.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.46.2.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.50.1.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.53.2.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.56.1.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.59.1.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.61.2.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.64.1.el6.x86_64=2.6.32-431.el6.x86_64 2.6.32-431.66.1.el6.x86_64=2.6.32-431.el6.x86_64 2.6.39-300.17.3.el6uek.x86_64=2.6.39-300.17.2.el6uek.x86_64 2.6.39-300.26.1.el6uek.x86_64=2.6.39-300.17.2.el6uek.x86_64 2.6.39-400.17.2.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.39-400.21.1.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.39-400.21.2.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.39-400.24.1.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.39-400.109.5.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.39-400.214.3.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.39-400.214.4.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.39-400.215.3.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.39-400.215.10.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.39-400.215.15.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.39-400.264.13.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.39-400.294.7.el6uek.x86_64=2.6.39-400.17.1.el6uek.x86_64 2.6.32-504.1.3.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.3.3.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.8.1.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.12.2.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.16.2.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.23.4.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.30.3.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.33.2.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.36.1.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.38.1.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.40.1.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.43.1.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.50.1.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.51.1.el6.x86_64=2.6.32-504.el6.x86_64 2.6.32-504.52.1.el6.x86_64=2.6.32-504.el6.x86_64 3.8.13-16.2.1.el6uek.x86_64=3.8.13-55.1.2.el6uek.x86_64 3.8.13-44.1.1.el6uek.x86_64=3.8.13-55.1.2.el6uek.x86_64 3.8.13-55.el6uek.x86_64=3.8.13-55.1.2.el6uek.x86_64 3.8.13-55.1.5.el6uek.x86_64=3.8.13-55.1.2.el6uek.x86_64 3.8.13-68.el6uek.x86_64=3.8.13-55.1.2.el6uek.x86_64 3.8.13-68.3.4.el6uek.x86_64=3.8.13-55.1.2.el6uek.x86_64 3.8.13-118.2.2.el6uek.x86_64=3.8.13-55.1.2.el6uek.x86_64 2.6.32-573.1.1.el6.x86_64=2.6.32-573.el6.x86_64 2.6.32-573.3.1.el6.x86_64=2.6.32-573.el6.x86_64 2.6.32-573.7.1.el6.x86_64=2.6.32-573.el6.x86_64 2.6.32-573.8.1.el6.x86_64=2.6.32-573.el6.x86_64 2.6.32-573.12.1.el6.x86_64=2.6.32-573.el6.x86_64 2.6.32-573.18.1.el6.x86_64=2.6.32-573.el6.x86_64 2.6.32-573.22.1.el6.x86_64=2.6.32-573.el6.x86_64 2.6.32-573.26.1.el6.x86_64=2.6.32-573.el6.x86_64 2.6.32-573.30.1.el6.x86_64=2.6.32-573.el6.x86_64 2.6.32-573.32.1.el6.x86_64=2.6.32-573.el6.x86_64 2.6.32-573.34.1.el6.x86_64=2.6.32-573.el6.x86_64 2.6.32-642.1.1.el6.x86_64=2.6.32-642.el6.x86_64 2.6.32-642.3.1.el6.x86_64=2.6.32-642.el6.x86_64 2.6.32-642.4.2.el6.x86_64=2.6.32-642.el6.x86_64 2.6.32-642.6.1.el6.x86_64=2.6.32-642.el6.x86_64 2.6.32-642.11.1.el6.x86_64=2.6.32-642.el6.x86_64 2.6.32-642.13.1.el6.x86_64=2.6.32-642.el6.x86_64 2.6.32-642.13.2.el6.x86_64=2.6.32-642.el6.x86_64 2.6.32-696.1.1.el6.x86_64=2.6.32-696.el6.x86_64 2.6.32-696.3.1.el6.x86_64=2.6.32-696.el6.x86_64 2.6.32-696.3.2.el6.x86_64=2.6.32-696.el6.x86_64 2.6.32-696.10.1.el6.x86_64=2.6.32-696.el6.x86_64 2.6.32-696.10.2.el6.x86_64=2.6.32-696.el6.x86_64 2.6.32-696.10.3.el6.x86_64=2.6.32-696.el6.x86_64 2.6.32-696.13.2.el6.x86_64=2.6.32-696.el6.x86_64 3.8.13-118.16.4.el6uek.x86_64=3.8.13-55.1.2.el6uek.x86_64 2.6.32-696.16.1.el6.x86_64=2.6.32-696.6.3.el6.x86_64 2.6.32-696.28.1.el6.x86_64=2.6.32-696.23.1.el6.x86_64 2.6.32-696.30.1.el6.x86_64=2.6.32-696.23.1.el6.x86_64 2.6.32-754.2.1.el6.x86_64=2.6.32-754.el6.x86_64 4.1.12-124.17.2.el6uek.x86_64=4.1.12-124.16.4.el6uek.x86_64 ]
Analyzing system for McAfee Solidifier installation...
INFO: No problem found for McAfee Solidifier installation.
solidcoreS3-kmod ##################################################
Fresh Installation case !!!
Making link for mapped kernel: '2.6.32-131.37.1.el6.x86_64' -> '2.6.32-131.0.15.el6.x86_64'
Making link for mapped kernel: '2.6.32-131.38.1.el6.x86_64' -> '2.6.32-131.0.15.el6.x86_64'
Making link for mapped kernel: '2.6.32-131.39.1.el6.x86_64' -> '2.6.32-131.0.15.el6.x86_64'
Making link for mapped kernel: '2.6.32-220.32.1.el6.x86_64' -> '2.6.32-220.31.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-220.34.1.el6.x86_64' -> '2.6.32-220.31.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-220.34.2.el6.x86_64' -> '2.6.32-220.31.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-220.38.1.el6.x86_64' -> '2.6.32-220.31.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-220.39.1.el6.x86_64' -> '2.6.32-220.31.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-220.41.1.el6.x86_64' -> '2.6.32-220.31.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-220.42.1.el6.x86_64' -> '2.6.32-220.31.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-220.45.1.el6.x86_64' -> '2.6.32-220.31.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-220.46.1.el6.x86_64' -> '2.6.32-220.31.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.23.1.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.25.1.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.25.2.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.31.1.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.33.1.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.34.1.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.37.2.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.39.1.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.41.1.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.42.1.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.43.1.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.43.2.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-279.46.1.el6.x86_64' -> '2.6.32-279.22.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.0.1.el6.x86_64' -> '2.6.32-358.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.11.1.el6.x86_64' -> '2.6.32-358.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.14.1.el6.x86_64' -> '2.6.32-358.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.18.1.el6.x86_64' -> '2.6.32-358.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.2.1.el6.x86_64' -> '2.6.32-358.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.28.1.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.32.3.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.37.1.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.41.1.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.44.1.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.46.1.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.46.2.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.48.1.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.49.1.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.51.1.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.51.2.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.6.1.el6.x86_64' -> '2.6.32-358.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.6.2.el6.x86_64' -> '2.6.32-358.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.55.1.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-358.56.1.el6.x86_64' -> '2.6.32-358.23.2.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.1.2.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.11.2.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.3.1.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.5.1.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.17.1.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.20.3.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.20.5.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.23.3.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.29.2.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.37.1.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.40.1.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.40.2.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.46.2.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.50.1.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.53.2.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.56.1.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.59.1.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.61.2.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.64.1.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.32-431.66.1.el6.x86_64' -> '2.6.32-431.el6.x86_64'
Making link for mapped kernel: '2.6.39-300.17.3.el6uek.x86_64' -> '2.6.39-300.17.2.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-300.26.1.el6uek.x86_64' -> '2.6.39-300.17.2.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.17.2.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.21.1.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.21.2.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.24.1.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.109.5.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.214.3.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.214.4.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.215.3.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.215.10.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.215.15.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.264.13.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.39-400.294.7.el6uek.x86_64' -> '2.6.39-400.17.1.el6uek.x86_64'
Making link for mapped kernel: '2.6.32-504.1.3.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.3.3.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.8.1.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.12.2.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.16.2.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.23.4.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.30.3.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.33.2.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.36.1.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.38.1.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.40.1.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.43.1.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.50.1.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.51.1.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '2.6.32-504.52.1.el6.x86_64' -> '2.6.32-504.el6.x86_64'
Making link for mapped kernel: '3.8.13-16.2.1.el6uek.x86_64' -> '3.8.13-55.1.2.el6uek.x86_64'
Making link for mapped kernel: '3.8.13-44.1.1.el6uek.x86_64' -> '3.8.13-55.1.2.el6uek.x86_64'
Making link for mapped kernel: '3.8.13-55.el6uek.x86_64' -> '3.8.13-55.1.2.el6uek.x86_64'
Making link for mapped kernel: '3.8.13-55.1.5.el6uek.x86_64' -> '3.8.13-55.1.2.el6uek.x86_64'
Making link for mapped kernel: '3.8.13-68.el6uek.x86_64' -> '3.8.13-55.1.2.el6uek.x86_64'
Making link for mapped kernel: '3.8.13-68.3.4.el6uek.x86_64' -> '3.8.13-55.1.2.el6uek.x86_64'
Making link for mapped kernel: '3.8.13-118.2.2.el6uek.x86_64' -> '3.8.13-55.1.2.el6uek.x86_64'
Making link for mapped kernel: '2.6.32-573.1.1.el6.x86_64' -> '2.6.32-573.el6.x86_64'
Making link for mapped kernel: '2.6.32-573.3.1.el6.x86_64' -> '2.6.32-573.el6.x86_64'
Making link for mapped kernel: '2.6.32-573.7.1.el6.x86_64' -> '2.6.32-573.el6.x86_64'
Making link for mapped kernel: '2.6.32-573.8.1.el6.x86_64' -> '2.6.32-573.el6.x86_64'
Making link for mapped kernel: '2.6.32-573.12.1.el6.x86_64' -> '2.6.32-573.el6.x86_64'
Making link for mapped kernel: '2.6.32-573.18.1.el6.x86_64' -> '2.6.32-573.el6.x86_64'
Making link for mapped kernel: '2.6.32-573.22.1.el6.x86_64' -> '2.6.32-573.el6.x86_64'
Making link for mapped kernel: '2.6.32-573.26.1.el6.x86_64' -> '2.6.32-573.el6.x86_64'
Making link for mapped kernel: '2.6.32-573.30.1.el6.x86_64' -> '2.6.32-573.el6.x86_64'
Making link for mapped kernel: '2.6.32-573.32.1.el6.x86_64' -> '2.6.32-573.el6.x86_64'
Making link for mapped kernel: '2.6.32-573.34.1.el6.x86_64' -> '2.6.32-573.el6.x86_64'
Making link for mapped kernel: '2.6.32-642.1.1.el6.x86_64' -> '2.6.32-642.el6.x86_64'
Making link for mapped kernel: '2.6.32-642.3.1.el6.x86_64' -> '2.6.32-642.el6.x86_64'
Making link for mapped kernel: '2.6.32-642.4.2.el6.x86_64' -> '2.6.32-642.el6.x86_64'
Making link for mapped kernel: '2.6.32-642.6.1.el6.x86_64' -> '2.6.32-642.el6.x86_64'
Making link for mapped kernel: '2.6.32-642.11.1.el6.x86_64' -> '2.6.32-642.el6.x86_64'
Making link for mapped kernel: '2.6.32-642.13.1.el6.x86_64' -> '2.6.32-642.el6.x86_64'
Making link for mapped kernel: '2.6.32-642.13.2.el6.x86_64' -> '2.6.32-642.el6.x86_64'
Making link for mapped kernel: '2.6.32-696.1.1.el6.x86_64' -> '2.6.32-696.el6.x86_64'
Making link for mapped kernel: '2.6.32-696.3.1.el6.x86_64' -> '2.6.32-696.el6.x86_64'
Making link for mapped kernel: '2.6.32-696.3.2.el6.x86_64' -> '2.6.32-696.el6.x86_64'
Making link for mapped kernel: '2.6.32-696.10.1.el6.x86_64' -> '2.6.32-696.el6.x86_64'
Making link for mapped kernel: '2.6.32-696.10.2.el6.x86_64' -> '2.6.32-696.el6.x86_64'
Making link for mapped kernel: '2.6.32-696.10.3.el6.x86_64' -> '2.6.32-696.el6.x86_64'
Making link for mapped kernel: '2.6.32-696.13.2.el6.x86_64' -> '2.6.32-696.el6.x86_64'
Making link for mapped kernel: '3.8.13-118.16.4.el6uek.x86_64' -> '3.8.13-55.1.2.el6uek.x86_64'
Making link for mapped kernel: '2.6.32-696.16.1.el6.x86_64' -> '2.6.32-696.6.3.el6.x86_64'
Making link for mapped kernel: '2.6.32-696.28.1.el6.x86_64' -> '2.6.32-696.23.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-696.30.1.el6.x86_64' -> '2.6.32-696.23.1.el6.x86_64'
Making link for mapped kernel: '2.6.32-754.2.1.el6.x86_64' -> '2.6.32-754.el6.x86_64'
Making link for mapped kernel: '4.1.12-124.17.2.el6uek.x86_64' -> '4.1.12-124.16.4.el6uek.x86_64'
sending request to unload solidcore plugin...
Installing build solidifier-6.3.0-152.LEL6.x86_64.rpm...
Preparing... ##################################################

END USER LICENCE AGREEMENT
***** EULA Text *****
Corporate End User Licence Agreement (Jan 2015)

solidcoreS3 ##################################################
Failed to start service.
Package installed successfully.
Adding config param IsSystemControllerEPO...
sending request to reload solidcore plugin...

[Hawkmoon]

Hi CSchu,

The mater you report here is not an ePO matter I'm afraid, with the local install failing whatever is stopping the ePO deployment from completing will most likely be the same for the local install from completing.

That said to solve that condition and the install should run correctly locally or remotely.

Looking over the logs you provide the reason for the failures is recorded in the log named:

soldicoreS3_install_6.3.0-152.log

It reports:

"Kernel 2.6.32-504.49.1.el6.x86_64 is not supported by McAfee Solidifier for this OS release. Set of supported kernels is:..."

It then goes on to report the kernel version it does support.

If you can update the host(Kernel) to one of the revisions it list the install should run to completion for you.

Take a look at the error message in that log it does offer a comprehensive list of versions it does support!

[CSchu]

Thank you very much for the quick reply Hawkmoon, it seems i only checked for the supported operating-systems here https://kc.mcafee.com/corporate/index?page=content&id=KB73341 but not for the supported kernel...

As i know, that these are already old servers, can you maybe suggest me an Solidcore version to be used? 

I found already McAfee Application Control (MAC) 6.1.4, which supports in Build 262 Kernel 2.6.32-504(see https://kb.mcafee.com/corporate/index?page=content&id=KB82066) but it doesn't explicit mention Kernel 2.6.32-504.49.1.el6.x86_64.

Do you think this should be fine or shall i rather try 6.1.4 Build 268?

Thanks and kind regards,

Chris

[Hawkmoon]

Well to be honest if the KB does not mention it then I'd say its not a supported version!

However, I'm no Solidcore/Application control specialist, so I'd suggest the best way forward is to place a call to that support team and get confirmation one way or the other.

[BenEllis · Accepted solution]

You can see that your kernel is not supported.

 https://kb.mcafee.com/corporate/index?page=content&id=KB82066

If the minor version is supported you will see that in the list.

2.6.32-504.el6.i686
2.6.32-504.1.3.el6.i686
2.6.32-431.40.1.el6.i686
2.6.32-431.37.1.el6.i686
2.6.32-358.51.1.el6.i686 2.6.32-358.51.1.el6.x86_64
2.6.32-431.37.1.el6.x86_64
2.6.32-431.40.1.el6.x86_64
2.6.32-504.el6.x86_64
2.6.32-504.1.3.el6.x86_64 262 December 24, 2014 2.6.32-431.40.2.el6.i686
2.6.32-504.3.3.el6.i686 2.6.32-431.40.2.el6.x86_64
2.6.32-504.3.3.el6.x86_64 267 January 27, 2015

You can see above there are some minior versions. If you need your kernel supported you can fill out a product idea. With your number of machines and business case. 

https://kc.mcafee.com/corporate/index?page=content&id=KB60021

The pm will respond if we will support that kernel or not.

[User16096767]

Where will be the failed log located? I have a package not installing. I need to look at the logs.

[CSchu]

Thank you both for the quick responses, i'll check this with our customer and follow your suggestions.