Need help for solidcore 6.0 blockind software deployment application, its rate as unclissified product and have write denied events. Need help how to allow this application.
I have clicked in suggestion from the below scree shot and added the file in updater , then added it in existing rules , but still have the application blocked . Please provided step by step how to unblock this application. Please also provide a process how to change file from unclassified to trust .
Thanks in advance
The events show that there is a need to create the software deployment application as an updater as nilsPsrv.exe is trying to updated whiltelisted scripts.
So you have followed the right steps in adding this to the Policy.
After adding it Policy, you need to ensure that the Policy has been applied on the endpoint. One way to verify is, by waking up agents and then run "sadmin xray" command from ePO to check if 'nilsPsrv.exe' is running as an updater.
Thanks for your feedback. I am new from this product , I am trying to add the deployment software to whitelist but solidcore keep blocking it.
Could you please provide me if there is a KB how to create or add whitelist application as an updater? or write down the correct process please
When added the process to the updater the approve button still greydown.
BobMessage was edited by: bob325 on 22/04/14 05:24:35 CDT
You can't directly edit rule groups. Kindly navigate to Menu -> Configuration settings -> Solidcore Rules.
Then search for the rule group where you want to add the settings and you will be able to modify the setting from here.
Download the new ePolicy Orchestrator (ePO) Support Center Extension which simplifies ePO management and provides support resources directly in the console. Learn more about ePO Support Center