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jmhernando
Level 9

Problem to get the Inventory

Hi,

I'm testing the last version of Application Control before deployment in my network; and the Inventory not works.

I do the next things:

- Deploy the Agent.

- Enable the Agent (with the option Perform Initial Scan to create whitelist).

- Reboot the System.

Everything OK at this moment.

I create the client task to get the inventory, file in C:\solidcore\scinv is created and in the log in the client all is rigth.

In Reporting -> SolidCore -> Client Task; the task about inventory are missing, and the Server Task to Index don't have anything to index...

Any ideas?

Thanks,

Jose.

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amiyabisoi
Level 9

Re: Problem to get the Inventory

- Check the inventory client task if that's configured properly

- Run client task

- Run indexing server task

- In reporing - check if the client task ran successfully.

If still it's not happening - check host status and licensing either from ePO or CMD line. Still issue persists- contact support.

- AB

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