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VPaclt
Level 7
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Memory Protection caused performance issue

Hello,

we have a problem with Memory Protection in Solidcore 8.x which caused various performance issues. In some cases CPU is running on 100%, or production softwares are very slow during operations, ... . Affected software is not one type, but many different brands. 
Solution that help was to disable VASR by command "sadmin features disable mp-vasr". Based on this, I was trying to create rules based on the local log file for every VASR error (vasr_hooks or vasr violation detected) but without success. Only disable vasr feature help. 
OS on affected clients: Windows 7, Windows 10 

Is it possible that memory protection of solidcore has a problem with windows memory protection ?

Do you have some solution without needs to disable mp-vasr at all ?

Soldicore versions we have in use: 8.0.0-950 , 8.0.2-125
Agent: 5.5.1-342


Thank you,

Vlastimil Paclt
ZF

1 Reply
McAfee Employee BEllis
McAfee Employee
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Re: Memory Protection caused performance issue

please increase log level "sadmin loglevel enable pst info"

then reproduce the issue.

Collect Gatherinfo and open a case with support. 

 

If customer has ENS or VSE installed on the machine. Then MP needs to be disabled anyways and you dont need an exception.

McAfee Support

Benjamin Ellis

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