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ArsalanA
Level 8
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Message 1 of 4

Mcafee application control no License

Solidcore is deployed on machines but it is not enabling because no license activation, I have added license on epo wakeup agents the client machines but nothing is happening please advice.

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AdithyanT
McAfee Employee
McAfee Employee
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Re: Mcafee application control no License

Hi @ArsalanA,

Thank you fr your post. May I confirm that a client "enable" task was sent to the endpoint after deploying the product?

The below KBA outlines all steps starting from licensing your extension in ePO (which I presume you have already done based on your description) and also talks about sending the enable task.

More details on the task below:

https://docs.mcafee.com/bundle/application-control-8.1.0-windows-installation-guide-epolicy-orchestr...

I sincerely hope this helps!

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Thanks and regards,
Adithyan T
ArsalanA
Level 8
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Message 3 of 4

Re: Mcafee application control no License

I have already gone through the steps mentioned in the guide. But still no success

AdithyanT
McAfee Employee
McAfee Employee
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Message 4 of 4

Re: Mcafee application control no License

Hi @ArsalanA,

May I confirm that CLI was locked down locally before the task was applied? I would recommend creating a support ticket with us for further investigation. Licensing can be done on a managed endpoint by first adding license to the extension in the ePO and then deploying the client and sending an enable task to it.

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Thanks and regards,
Adithyan T
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