my problem is, that after installation the McAfee Agent, the tray icon is still not visible. I dont' know what to do. On other pcs it works pretty fine. The OS I am having the problem is WIN XP SP2. I don't use a RDP Connection to go to the screen on the pc.
Does anyone know the problem or a solution?
I have started the MA Gui manually with cmdagent.exe /s. The Gui was openend, but the tray icon is still missing, even waiting for seconds, minutes....any other ideas?
If it's not working, then I suspect somthing more is wrong. It could be lagging communication with the ePO.
I recommend you enable verbose logging for the MA, and have a look at it.
Give it for instance the command cmdagent.exe /C and watch the log (eventually post the log in this forum, if policy refresh fails)
Its probably already set, but if you check your McAfee Agent policy there is a check box to show the agent in the system tray, I would just make sure that is checked for the machines in question.