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moggsie
Level 7

McAfee Application Control Problems Under Windows 7 64bit Ultimate ( 0x0000005 Errors )

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Dear Community,

I'm having problems running Application Control.

Tried 2 versions....

setup-win-7-2008r2-amd64-6.0.0.9703.exe

setup-win-7-2008r2-amd64-5.1.0.6824.exe

Both exhibit the same problems when solidification is complete and "enabled" which are....

  1. Control Panel items not visible on Start Menu ( although when you click on the desktop shortcut for Control Panel, you can see the icons, it's just that nothing happens when you click them ).
  2. All 32-bit applications ( i.e. those in the Program Files (x86) directory )  fail with error message  = "The application was unable to start correctly (0x0000005). Click OK to close the application"
  3. Most native Windows components run OK ( Windows Media player does not ).
  4. Any attempt to run program installation in "Update" mode, result in the same 0x0000005 error being logged in the Event Viewer Systemlog ( no popup window though, as in #2 above ).

"sadmin diag"  or Event Viewer gives no clues either. Solidcore does not log anything.

C:\Program Files\McAfee\Solidcore\Logs\ also does not suggest anything to me ( see attached ).

Any ideas folks ?

ps. when you un-install 6.00.9703, the v6.0 swin.sys driver appears to be left behind. Then, when you subsequently install v5.0, Solidcore fails to go into enable mode because the driver is incorrect ( v6 rather than v5 ). A manual removal of the v6 driver before installing v5 appears to fix this.

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moggsie
Level 7

Re: McAfee Application Control Problems Under Windows 7 64bit Ultimate ( 0x0000005 Errors )

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Dear Newb,

This worked fine.

I will upgrade to 6.1

Thanks !!

Message was edited by: moggsie on 02/12/13 06:23:35 CST
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mcafeenewb
Level 9

Re: McAfee Application Control Problems Under Windows 7 64bit Ultimate ( 0x0000005 Errors )

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Just as a test, disable Memory Protection and test.  Update and Observe modes do not cease memory protection.  I have seen issues with certain  windows Hotfixes and Solidcore 6.0.  Those go away with 6.1

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moggsie
Level 7

Re: McAfee Application Control Problems Under Windows 7 64bit Ultimate ( 0x0000005 Errors )

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Dear Newb,

This worked fine.

I will upgrade to 6.1

Thanks !!

Message was edited by: moggsie on 02/12/13 06:23:35 CST
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mcafeenewb
Level 9

Re: McAfee Application Control Problems Under Windows 7 64bit Ultimate ( 0x0000005 Errors )

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