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Machines hang during the solidcore upgrade V8.3

We perform in-place upgrade from V8.2 to V8.3 through EPO console. However we found many devices hang during the V8.3 upgrade until we manual reboot it.
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yaz
McAfee Employee
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Re: Machines hang during the solidcore upgrade V8.3

Hi @User55327495 

Thank you for reaching out to McAfee Community.

This is a Known issue as per KB below. 

https://kc.mcafee.com/corporate/index?page=content&id=KB87839

The workaround is as below. 

MACC-9256 8.3.0.3038.3.2.270

Issue: After installation, Windows hangs on start or causes startup to hang. Affects Windows 7 and later.

Solution: Fix in 8.3.2.270 and later + set "sadmin config set ServiceStartFinetune=7" after install before reboot for new boot changes.

 

You can upgrade to MACC 8.3.3 and this does not have this issue anymore. 

https://docs.mcafee.com/bundle/application-change-control-8.3.x-release-notes-windows/page/GUID-BA4E...

New Client Configurations Added in 8.3.3

 

 Configurations introduced in MACC 8.3.3 Use of the configuration
ServiceStartFinetuneThis configuration is introduced to handle boot performance issues of few operating systems.

 

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