I have a grant number and EPO license key. But I don't know how to get the serial number when installing Solidifier 6.2.
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Hello
As you are still facing an issue with the installation, I request you to kindly reach out to McAfee Technical support team and log a service request. We will be able to help you better over the remote session
Thank you for posting your query here
You can get the McAfee Application Control (Solid Core) License key from the Software Manager in ePO
Please follow the steps below to get the serial key for Solid core
Click on Menu and select Software Manager
From Product Categories select McAfee Application Control 6.2 (or any version you are installing)
In bottom pane select License file for McAfee Application Control
This file will have the license or serial number for both standalone installation and Installing solid core from ePO. You can refer to the below pic
Thanks for your quick reply.
But I would like to know how to login to the Software Manager in McAfee Application Control.
Do you have a guideline that tells me how to do it step by step?
I have login the download products page that only has this software for my download as per the attached Jpeg.
Thanks
Hi yhcheung,
All the Products which you purchased has been linked in the backend to the current Grant no. You can just refresh the Software Manager list and it should reflect.
Secondly, sometimes you would have received new license key from your Sales Account manager upon purchasing a new product. If yes, copy that license key, goto ePO-->server settings-->license key-->edit and update the new license key. Incase if you have difficulties to find the new key or if you are not sure, then login to McAfee product site-->enter your Grant no and mail address, there you would see all license key. Try updating one another key.
Once you updated, come back to software manager refresh the page and you should see the product listed over there.
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Adding to the above thread, to License key to the software, then follow the below steps.
Task
1 On the McAfee ePO console, select Menu | Configuration | Server Settings to open the Setting Categories page.
2 Select Solidcore, then click Edit to open the Edit Solidcore page.
3 Enter the license keys, then click Save.
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Hi @yhcheung
Thank you for your post. I think this thread needs to be moved to MACC. I would like to know if this product is deployed to your machine via ePO or is it a standalone installation.
The licensing procedure may vary accordingly. on ePO managed machines, an SC: Enable task can take care of licensing.
Here is a very detailed KBA that should assist you with this. I sincerely hope this helps!
Thanks. It is a standalone installation.
Hello,
Thanks for your response.
Please login to the ePO Console click on the menu and you will be able to see the Software Catalog under Software.
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Per your download. you need to click Application Control and Look for License.txt...
The license is the same for all versions.
https://kc.mcafee.com/corporate/index?page=content&id=KB90666
McAfee Support
Benjamin Ellis
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Hello McAfee User
I request you to kindly let me know if you were able to find the license key or serial number for McAfee Solid core 6.2.
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