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Exclusion of File Directory Directory Policy does not Work

Hello all,

After solidfying my endpoint i try to run an executable application and it was blocked

I created a Policy rule to allow the application from the directory but its not working

Kindly help?
McAfee ePolicy Orchestrator 

2 Replies
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McAfee Employee
McAfee Employee
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Message 2 of 3

Re: Exclusion of File Directory Directory Policy does not Work

Hi @Solopraiz 

Thank you for reaching out to community. 

As per the issue description, it looks like you have created an allow rule for the blocked executable. But this is not working on the client machine.

So in this case, I request you to check few details. 

1. Has the Policy correctly applied on the clients? If this is the case, there might be policy enforcement issue from Agent perspective. 

2. If applied, can you kindly confirm us if there is any features blocking?

Or if any events getting generated? Like Write Deny, Execution Deny etc. 

Was my reply helpful?

If yes, kindly give me a Kudo and accept this as Solution, so that we both together help other community members. 

 

 

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McAfee Employee
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Message 3 of 3

Re: Exclusion of File Directory Directory Policy does not Work

i appologize the pic you added i cannot see. Can you show us your block on the client (in the s3diags and solidcore logs) and the policy on the client?

McAfee Support

Benjamin Ellis

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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