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d4rmsc
Level 8

Events not uploading automatically on Changecontrol

Hi, please help.

I have Changecontrol policies implemented on a number of machines which work fine. I have created automatic responses to show alerts in report.

When I create violations to test these policies, they only appear on the ePO when I click send events in the mcafee agent monitor. In this monitor, it comes up with a message "Agent is looking for events to upload" every 5 minutes however never uploads these events automatically, only when I force upload them by clicking on the send events buttons.

Can somebody provide any suggestions as to why the events are not uploading automatically please?

Thanks

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1 Reply
McAfee Employee

Re: Events not uploading automatically on Changecontrol

A good place to start is KB54602, Troubleshooting ePolicy Orchestrator Notifications and Events.

https://kc.mcafee.com/corporate/index?page=content&id=KB54602&actp=search&viewlocale=en_US&searchid=...

I suspect communication ports needed are blocked.

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