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Compatibility issue or some other issue with solidcore agent on CentOS 7 ?

Good day everyone! 

Im trying to deploy Solidcore agent 6.4.7 to a linux machine which runs with CEntOS 7 where already McAfee Agent 5.6.5 and ENS 10.72 are running. The client task always fails with the below error message: 

Details: Product "SOLIDCOR5000_LNX" installation failed, reason "Unknown error"..

Is this because of any compatibility issue or something else? Because the task reaches the endpoint and also starts the deployment but fails after that. 

Any suggestions? 

Thanks in Advance, 

Sabarikumar KB 

 

 

1 Reply
BenEllis
McAfee Employee
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Re: Compatibility issue or some other issue with solidcore agent on CentOS 7 ?

There is this old compatiblity 

https://kc.mcafee.com/corporate/index?page=content&id=KB92079

but that should be solved. 

I would start out with making sure your kernel is supported See KB91985.

https://kc.mcafee.com/corporate/index?page=content&id=KB91985

If you still have issues please open a case with support. We will be glad to help you out if you collect the installer log from /tmp

McAfee Support

Benjamin Ellis

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