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jprakasheie
Level 7

After solidcore deployment to client, mcafee and other services are not running

Hi all,

We have mcafee ePO 4.6.1 installed with solidcore application control 6.0.

We have deployed the solidcore application control to one the client workstation with the following sequence.

  1.     Run the client task for product deployment of SolidCore
  2.     Run the client task for SC:Enable
  3.     Run the client task for SC:CLI to local
  4.     Now the client machine popup with message to reboot (after 5 mins , it got rebooted)
  5.     After reboot, sadmin status shows observe
  6.     Executed sadmin license add  *** & sadmin so ,both commands were not executed and failed.
  7.     Noticed that all other services also not running (Mcafee, Symantec,etc) getting the error popup for "usrsetup.exe unable to start correctly", vpro.exe unable to start correctly

Please help us to resolve this issue.

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2 Replies

Re: After solidcore deployment to client, mcafee and other services are not running

Hello jprakasheie,

just an idea with my experience:

1. bring the pc in update mode: sadmin bu

2. sadmin license add *****

3. reboot system

4. sadmin so

If this doesn't work, we have installed a newer AC Version (6.1.3.357). We had a few pc's with not running services. With the newer version it was working.

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jprakasheie
Level 7

Re: After solidcore deployment to client, mcafee and other services are not running

Hi Marvin,

Thanks for your reply.. The problem has been resolved after uninstalling Microsoft Patches MS15-038 (KB3045685 & KB3045999) and all the applications are running now.


Mcafee advised not to install these patches for DLP applications, but we dont have DLP package

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