OK I will alert support to take a look at this thread. I don't know how long that will be from now but in the meanwhile AT Support for your area is:
From Philippines, dial 1-800-8-908-6452 (toll free) or 1-800-1-441-0718 (PLDT) (toll free)
Support hours: 24x7x365
We can try Anti Theft uninstallation from Command line. Try the below steps and post me the results
This will Uninstall Anti-theft from the PC however you need to Un-enroll the device in order to Remove Anti-Theft service fully.
Let me know once you are done with this so that I can proceed further..!