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my asus S46CM laptop had locked by anti theft

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my asus S46CM laptop had been locked by anti theft. I don't remember installed this program so i don't password & email associated with this. I've lost the purchased paper, but I have the box, user manual & warrant book.

Please help me with this matter.

Regards

sofie

6 Replies
Reliable Contributor catdaddy
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Message 2 of 7

Re: my asus S46CM laptop had locked by anti theft

Moved to Consumer > Anti-Theft > Discussions for a faster response

Quite possibly one of our Online Forum Techs will pick up this thread and add to the Discussion.

As we Mods are not capable of assisting you regarding your issue, I apologize. Alternatively you can contact Technical Support during the interim https://service.mcafee.com/webcenter/portal/cp/home/contact

All the Best,

Cliff

Moderator

Cliff
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Reliable Contributor selvan
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Message 3 of 7

Re: my asus S46CM laptop had locked by anti theft

Hello

Anti-theft service is EOL 2+  years back and we will be able to assist as a best effort. Please reach out to Support from the below link

https://service.mcafee.com/webcenter/portal/cp/home/contact

Reliable Contributor catdaddy
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Message 4 of 7

Re: my asus S46CM laptop had locked by anti theft

Thank you Selvan..

Cliff
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Re: my asus S46CM laptop had locked by anti theft

I,ve went to that link and got service request number plus contact number, nut when i am called the number there is machine replied that the number can not be reach at this time

Reliable Contributor Peacekeeper
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Message 6 of 7

Re: my asus S46CM laptop had locked by anti theft

Access should be 24/7 can you please try again. If still an issue   will assist you

Reliable Contributor catdaddy
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Message 7 of 7

Re: my asus S46CM laptop had locked by anti theft

Marking this as 'Assumed Answered'/Locking it. Due to no further correspondence.

Cliff
McAfee Volunteer

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