I would like to seek assistance. I'm unable to find the webconse in the mcafee website for me to unlock the "Monthly lock" of the anti theft trial. I also noticed that my device (laptop) is not anymore registered on my mcafee account. As a result i can't open my laptop.
Solved! Go to Solution.
Hello Everyone Hello all moderators. I just want everyone to know that my issue has been resolve already. All you have to do is call the intel tech and answer all security questions for them to give you the password for the token. THANKS EVERYONE!
My computer is locked due to the anti theft.
email associated to the mcaffe account is:
Platform ID: 00004DFA
Service Provider ID: 5000
Platform Recovery ID: KYJPC3JB0624IKQ2IRTIU44JTI - all I or capital iMessage was edited by: Peacekeeper on 25/09/13 6:07:58 PM
Have you called
There are also some techs checking these threads as we mods cannot help with AT issues.
RE your account issues best I get 1 of these techs to popin here. Done that.
Oh did you try to remove Mcafee at all? That clears the account listed PC you are on at the time.Message was edited by: Peacekeeper on 25/09/13 6:15:28 PM
Please do post the screenshot here. So that I can send a summary to the concerned team. Will get back to you If I need any other details.
I have simlar problem. My laptop is locked . I need to unlock using webconsole. I can´t fine Anti theft webconsole Mcafee account. Please help me solve this problem.