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thitisak
Level 7

Problem with Anti Theft locked.

Hello ​  Could you help me, please?

My employee returned my laptop with the Anti Theft ploblem like the picture.

I don't have any e-mail and password to unlock.

I can provide proof of ownership (original receipt/tax invoice) for the computer, if needed.

sony1.jpg
sony2.jpg
sony3.jpg

sony4.jpg

Thank you.

0 Kudos
5 Replies
Peacekeeper
Level 20

Re: Problem with Anti Theft locked.

Alternatively you can contact support for your country and get them to address this. Anti Theft is EOL quite a while ago.

Selvan might not be on duty at this time.

Support Portal

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exbrit
Level 21

Re: Problem with Anti Theft locked.

Yes, I think Selvan tells all new posters to contact Technical Support directly anyway, so Peacekeeper's reply is correct.

See TS102246

Contact Support Direct (Change Country in drop-down menu as desired)

Moderator
Moderator

Re: Problem with Anti Theft locked.

Hi

Were you able to get help from Support. Please post back the status.

Tier 2.5 Technician
Peacekeeper
Level 20

Re: Problem with Anti Theft locked.

are you still requiring Selvan's assistance?

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catdaddy
Level 20

Re: Problem with Anti Theft locked.

Marking this as 'Assumed Answered'/Locking it. Due to no further correspondence.

Cliff
McAfee Volunteer
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