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Reliable Contributor
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Message 11 of 14

Re: Please help Me!!! My Ultrabook ASUS UX31A was locked by Intel Anti-Theft.

We just finished our Conference Call. Selvan informed us that each individual varies in how their account was set-up. Therefore he needs to review your particular information, and come to a conclusion on how to proceed. He will reach out to you upon his findings

It may be that you have to answer Security Questions as well.

Thank you for your patience and understanding..

Hope this helps...

CD

Cliff
McAfee Volunteer
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Message 12 of 14

Re: Please help Me!!! My Ultrabook ASUS UX31A was locked by Intel Anti-Theft.

thank you very much! Yes of course if you remember, I will try to answer, I remember exactly when I bought this laptop beech , all documents in my name and my passport details....but honestly do not remember what I set this anti-theft f****** >_< Edited by Moderator Please read TOS: McAfee.com Terms of Service

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Message 13 of 14

Re: Please help Me!!! My Ultrabook ASUS UX31A was locked by Intel Anti-Theft.

Hello Sergey,

Am unable to pull up the records for your device. Looks like your case is a complicated one where chances of getting to a solution is nearly impossible. Note that we will continue to investigate after you open a ticket with Support.

Contact Support from https://service.mcafee.com

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Message 14 of 14

Re: Please help Me!!! My Ultrabook ASUS UX31A was locked by Intel Anti-Theft.

Marking this as 'Assumed Answered'/Locking it. Due to no further correspondence.

Cliff
McAfee Volunteer
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