Please help me ! My Ultrabook ASUS UX31A was locked by Intel Anti-Theft.
That's where all my working papers for me 4 days later to fly on a business trip. This is a disaster!!! On him all my information. All projects, graphics, bills. Have all the documents, receipts after buying this computer ! I do not remember that I set any password.!!!
Writes that the device is locked please contact service.mcafee.com
Platform ID 0000449A
Intel (R) Anti-Theft Technology service provider Id: 5000
This situation for the first time in 3 years of use of this laptop.
I am first and only owner of this computer.
And frankly, I don't remember what here I would put any password.
The computer often recently flew from Windows in the BIOS. But still more or less worked properly. Tonight I decided to clean it. And the result was this.
We mods cannot help for anti-theft that is why CD called for a 2.5 level tech to help here. We do not know his work schedule so maybe better to call support as you said you need the docs asap.
McAfee Anti-theft service is End of life Jan 2015 and Support was ended March 2015. Please see TS101986 - Anti theft End of Life Announcement
While Support has ended a year and half back McAfee will be doing their best to assist you. Keep in mind that the process would take longer than usual since the Service is EOL.
Do you remember answering any security questions?
I don't remember what to put the password, and sozdovat security issues.
it was the last computer in the store, I gave him out in the window (the counter) of the shop, maybe this team has developed.
although if there are emails kleopk@ or kleo-killer@ or other old mine, then Yes, most likely I put a password and forgot it.
And most likely I will be able to answer the security questions.