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Laptop is disable by anti thief

My boss laptop Sony Vaio is disable by intel anti thief. I dont know passphrase.

It's say i can find help at mcafee.com

This is my Platform ID 0000F21E

another ID is 5000

Please help!

5 Replies
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Re: Laptop is disable by anti thief

Moved to Anti-Theft.

This product is soon to become obsolete so I will alert a support person to post a response here to help you.

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Message 3 of 6

Re: Laptop is disable by anti thief

It's not usually possible for someone other than the registered user of the laptop to unlock it - so best to ask your boss what the password is.

You can understand, that someone who does not know the password of a laptop, is in the same position Antitheft was designed to protect against - unauthorised access.

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Re: Laptop is disable by anti thief

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Re: Re: Laptop is disable by anti thief

  Warm welcome to our Community..

@Everyone

Sam is with Tier 2.5 Support and is an expert in Anti-theft platform. Please follow his instructions religiously.

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Re: Laptop is disable by anti thief

Hi,

We are eager to know if the self help articles helped you resolve/Unlock?

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