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Re: Issues during reinstallation on a recently formatted system

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I've sent a message to Shilin to see what's happening.

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Message 22 of 29

Re: Issues during reinstallation on a recently formatted system

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Hi Pietro,

We are working on this, I have sent you the PM with the progress.

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Message 23 of 29

Re: Issues during reinstallation on a recently formatted system

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Pietro,

Any updates on this.?? I have sent you another PM to run a Diagnostic tool in your machine.

Re: Issues during reinstallation on a recently formatted system

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Hi Shilin, I'm currently out of my office and I hope to try the new tool on the next Monday morning.

I'll update you as soon as possible.

Thanks,

  P.

Re: Issues during reinstallation on a recently formatted system

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Hi Shilin, I've sent the ATESDiagnosticReport.txt file via gmail.

Best regards,

P.

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Message 26 of 29

Re: Issues during reinstallation on a recently formatted system

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Hi Pietro,

it is happy to hear that finally your issue is resolved. Do let me know if case further assistance is required.

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Re: Issues during reinstallation on a recently formatted system

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Dears,

I confirm that the issue has been correctly solved by applying a Registry patch provided McAfee.

It took time to solve because of my new Chipset, but finally it worked.

Thanks a lot to everybody for your support.

Pietro.

Re: Issues during reinstallation on a recently formatted system

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Glad it's OK.

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Message 29 of 29

Re: Issues during reinstallation on a recently formatted system

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Thanks Pietro for your great co-operation. I am glad that we are able to resolve the issue finally.

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